Privacy Policy | Dricomm

1. Who We Are

Dricomm Ltd (“Dricomm”, “we”, “us”, “our”) is a company registered in England and Wales (Company Number: 16652961), with a registered address at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

We are registered with the Information Commissioner’s Office (ICO) as a data controller. You can verify our registration at ico.org.uk — ZB962339.

For any privacy-related queries, please contact us at info@dricomm.com.

2. What Personal Data We Collect

We collect and process the following categories of personal data:

Contact information — your name and email address when you submit a contact form or audit request
Website URL — if provided as part of an audit request
Communication content — the content of messages you send us
Usage data — pages visited, session duration, browser type, and device type, collected via Google Analytics 4 in anonymised form
Cookies — see our Cookie Policy for full details

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiry — when you contact us or submit a form, we use your details to respond (lawful basis: legitimate interests)
To deliver services — if you become a client, we use your data to provide and manage the services agreed (lawful basis: contract performance)
To send marketing communications — only with your explicit consent, which you can withdraw at any time (lawful basis: consent)
To improve our website — we use anonymised analytics data to understand how visitors use our site (lawful basis: legitimate interests)
To comply with legal obligations — where required by law (lawful basis: legal obligation)

4. Who We Share Your Data With

We do not sell your personal data. We may share it with:

Resend — email delivery service used to send and receive form submissions and confirmations (Privacy Policy)
Cloudflare Turnstile — bot protection service used on our contact forms to prevent spam. Cloudflare may process your IP address and browser data to assess whether you are human (Privacy Policy)
Google Analytics (Google LLC) — we use Google Analytics 4 to collect anonymised usage data (pages visited, session duration, device type). Google may process this data on servers outside the UK/EEA. You can opt out via the Google Analytics Opt-out Add-on. Google’s privacy policy: policies.google.com/privacy
Legal or regulatory authorities — if required by law

All third parties are required to process your data in accordance with applicable data protection law.

5. How Long We Keep Your Data

Enquiry and contact form data: up to 2 years after last contact, unless you request deletion sooner
Client project data: for the duration of the contract and up to 6 years thereafter (for accounting and legal purposes)
Google Analytics data: 14 months (retention period set in our GA4 property)

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of access — to request a copy of the data we hold about you
Right to rectification — to correct inaccurate or incomplete data
Right to erasure — to request deletion of your data (subject to legal retention requirements)
Right to restrict processing — to limit how we use your data
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to processing based on legitimate interests
Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, email us at info@dricomm.com. We will respond within 30 days.

7. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

For any questions about this Privacy Policy or how we handle your personal data:

Email: info@dricomm.com
Post: Dricomm Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ